Picture this: a homeowner living through a renovation
The client who got a Friday update without asking
The moment
The homeowner messages you three times a week asking how things are going.
You send your hero
“Every Friday, draft a progress update for each client from the site group and the task list.”
Your hero
Summarizes the week per site: what was done, what is next, any decisions needed from the client, in a short message for your approval.
The result
Clients feel looked after, and the mid-week "how is it going?" messages stop.
