For electricians, HVAC technicians, handymen and other trades
Quotes written at night, customers who forget you are coming, certificates and renewals in a drawer. Your hero handles job requests, quotes, reminders and invoices from WhatsApp and Telegram, so you stay on the tools. Every message to a customer waits for your approval.
Nothing goes out without your OK.
Every trade has the same problem. The skilled work happens on site, and the business happens on the phone. While you are up a ladder or in a ceiling void, customers message about new jobs, suppliers message about deliveries, and last month's customer still has not paid. By the time you look, half of it needs an answer you should have sent an hour ago.
The evenings go to the office: quotes typed at the kitchen table, invoices sent late, reminders you forget to send, certificates and renewals you will deal with "next week". Some weeks you work six days on site and two more on paperwork.
HeroKit gives you an office assistant that lives in WhatsApp and Telegram. Your hero summarizes job requests with your next free slot, drafts quotes from your voice notes, reminds customers the day before, chases unpaid invoices and keeps your certificates and renewals on a task list. You approve with one tap between jobs. Phone calls are coming soon; today your hero works on WhatsApp, Telegram and email.
Picture this
Illustrative scenarios. Names and addresses are examples.
Picture this: a rewire in a rented flat
The moment
The landlord messages every day asking how the job is going, and you answer from the top of a ladder.
You send your hero
“Send the landlord a short progress update every evening from my notes.”
Your hero
Turns your end-of-day voice note into a short update for the landlord, waiting for your one-tap approval.
The result
The landlord feels informed, and your phone stays in your pocket during the day.
Example: a job that needs sign-off
The moment
You finish a job and then wait a week for the inspection because nobody booked it in advance.
You send your hero
“When a job needs an inspection, remind me to book it a week before I finish.”
Your hero
Adds the reminder to the job, drafts the booking request or fills in the online form with its own browser, and stops for your approval.
The result
Sign-off happens days after you finish, not weeks.
Example: a kitchen rewire survey
The moment
You survey a kitchen at 11:00 and promise a quote. It gets written three nights later.
You send your hero
“Voice note in the van: the work, the materials and how long.”
Your hero
Drafts the quote from your voice note and your last similar job, and shows it to you before sending.
The result
The customer has the quote the same day, while you are still the most responsive trade they spoke to.
Picture this: an air-conditioning service visit
The moment
You drive across town for a service visit. Nobody is home.
You send your hero
“Remind tomorrow's customers at 18:00 with the arrival window.”
Your hero
Drafts a short reminder for each customer and sends the round after your approval; replies that ask to reschedule come to you with new slots ready.
The result
Empty trips become rare, and reschedules happen the evening before instead of on the doorstep.
Example: boiler and AC servicing
The moment
Last year's service customers are your easiest work this year, but nobody reminds them.
You send your hero
“Remind me a month before each customer's annual service and draft the message.”
Your hero
Tracks every service date and drafts a friendly reminder offering two slots, waiting for your OK.
The result
Repeat work fills your calendar without a single cold call.
Picture this: paperwork after the job
The moment
The job is done, but the test certificate and handover notes are still in your head.
You send your hero
“After every job I mark done, remind me to send the certificate and the invoice.”
Your hero
Creates the follow-up task, drafts the invoice and the handover email with the certificate attached once you add it.
The result
The paperwork leaves the same day as you do.
Example: ten small jobs in one message
The moment
A landlord sends one long message with ten small jobs across three flats.
You send your hero
“Split this into jobs per flat and suggest a day for each.”
Your hero
Turns the message into tracked jobs by address, checks your calendar and drafts a reply with a proposed schedule.
The result
One clear plan instead of a long message you keep scrolling back to.
Picture this: materials for a fit-out
The moment
The cable and fittings were due yesterday. You find out on site that they are not coming until Thursday.
You send your hero
“Check with the wholesaler that the Levi order is out for delivery.”
Your hero
Drafts the message for your OK, reminds you if there is no reply by noon and moves the affected job if the date changes.
The result
You plan around a delay instead of discovering it with a van full of nothing.
Example: thirty days later
The moment
Three invoices are overdue and you hate chasing.
You send your hero
“Chase overdue invoices politely every week.”
Your hero
Lists overdue invoices each Monday with a drafted reminder for each, waiting for your approval.
The result
Money comes in without awkward calls.
Example: a tripped circuit in a café
The moment
A café owner has no power an hour before opening and messages three electricians at once.
You send your hero
“Nothing. Your hero flags urgent requests right away.”
Your hero
Pings you with "no power, café on Main Street, urgent", your nearest free slot and a reply ready to send.
The result
You are the first to answer and the one who gets the call-out.
Picture this: a solar or EV charger install
The moment
After an install, the customer needs the certificate, the warranty details and the manual. They usually get them weeks later.
You send your hero
“After installs, send the handover email with the documents I add.”
Your hero
Drafts the handover email with the documents you add from Drive, and keeps the task open until it is sent.
The result
Customers feel looked after, and your paperwork is complete on day one.
Example: a growing crew
The moment
Every morning your apprentice messages you three times asking for the address, the job and what to bring.
You send your hero
“@hero where am I going today and what do I need?”
Your hero
Answers in the crew group from today's jobs: address, customer notes and materials, tagged to the person who asked.
The result
Your crew gets answers without interrupting you on site.
An AI assistant for electricians and other trades handles the work around the work: answering job requests, booking visits, writing quotes, reminding customers, sending invoices and keeping track of certificates, inspections and renewals. It is the office manager most small trade businesses cannot justify hiring.
HeroKit is built for people who run their business from a phone. Your hero has its own WhatsApp and Telegram number, understands voice notes in any language and can answer you by voice while you drive. Everything that goes to a customer waits for your one-tap approval.
Summarized with address, problem and your next free slot.
Try: “Any new jobs since lunch?”
Arrival windows offered from your calendar.
Try: “Offer the Levis Thursday morning.”
Drafted from voice notes and earlier quotes.
Try: “Quote a consumer unit change like the Cohen job.”
Customers reminded the evening before.
Try: “Remind tomorrow's customers at 18:00.”
Annual services and inspections tracked and offered a month ahead.
Try: “Who is due a service next month?”
Paperwork after each job tracked until it is sent.
Try: “Which certificates have I not sent yet?”
Drafted from the quote, chased when overdue.
Try: “What is overdue?”
Orders and delivery dates chased.
Try: “When is the Levi order arriving?”
Quotes, certificates, inspections and the next job, handled between sites.
Annual service reminders and seasonal rushes handled without a call centre.
Long lists of small jobs split into a schedule, and landlords kept up to date.
Survey, quote, install and handover tracked for every job.
Urgent requests flagged right away with your next free slot.
Recurring visits, reminders and monthly invoices on autopilot.
Illustrative.
Quotes at night. Missed messages while on site. Empty trips. Service customers who never hear from you. Invoices chased late or not at all.
Quotes from the van. Every message answered between tasks. Reminders the evening before. Service work booked a month ahead. Invoices out the same day.
Eight things to send your hero from the van.
Jobs in order with addresses.
Try: “Where am I going today?”
The next free slot for a new job.
Try: “When can I fit a two-hour job?”
A heads-up to the next customer.
Try: “Tell the next customer I am 20 minutes late.”
From a voice note.
Try: “Quote six downlights and a dimmer.”
Invoice, certificate and thank-you.
Try: “Cohen kitchen done. Invoice and certificate reminder.”
What is unpaid.
Try: “Who owes me?”
Customers due a service.
Try: “Who is due a service in March?”
What is open for tomorrow.
Try: “Wrap up today.”
They do. Your hero drafts, you approve the exact text, and the message goes out as yours.
That is the point. One tap to approve a reply takes seconds, even with gloves in your pocket.
It learns from your earlier quotes and always shows you the quote before it goes out.
Monthly, cancel any time. It runs to the end of the month you paid for.
Most customers who need a trade contact two or three at once. They are not being disloyal; they have a problem and want it fixed. The first trade who answers clearly, with a time, usually gets the job. The second one gets a polite "thanks, we found someone".
That puts every trade in an impossible position. The better you are at the work, the busier you are on site, and the slower you are to answer. The jobs you lose are not lost to better electricians; they are lost to faster phones.
Your hero closes that gap without taking you off the tools. A new request becomes one line and a ready reply with your next real free slot. You glance, you tap, and the customer has an answer within minutes. You stay the trade who replies first, even on your busiest day.
HVAC and heating trades know the pattern: the first cold week or the first heatwave brings a flood of messages in a few days. Everyone wants a visit tomorrow. Without help, the rush means missed messages, double bookings and customers who never heard back.
With a hero, every request is summarized in order, your calendar is filled with real slots, customers who cannot be fitted in this week get an honest reply with the first available date, and nobody falls through the cracks. When the rush ends, the follow-ups and invoices are already done.
Your name is your business. That is why nothing goes to a customer, a supplier or a landlord without your approval of the exact text. Messages from people your hero does not know are summarized for you with a suggested reply, never answered automatically.
You choose what your hero does on its own, like reminders to yourself and tasks, and what it always asks first, like quotes and invoices. Passwords and keys stay in a secure vault, your data is never shared, and a weekly usage report shows exactly what your hero did and what it cost.
Use your business name and logo so customers recognise every message.
So your hero can offer real slots and spot supplier and customer emails.
Send three earlier quotes so drafts follow your layout, wording and prices.
A list or sheet of annual services and inspections; each becomes a tracked reminder.
Reminders for tomorrow's customers drafted at the time you choose.
Nobody else lets you shape the assistant you talk to. Give your hero your business name and logo, so customers know who is replying.
Call your hero whatever you like. The display name updates on WhatsApp and on Telegram together, so it is the same person on both apps.
Use a photo, a logo or one of our eight example looks. You upload it once and it shows on both channels. There is no generated face: the picture is the one you choose.
Short and formal, warm and chatty, or somewhere in between. Your hero keeps the tone you set in every chat and every draft.
Each account has one hero. The look is only the look: every hero handles email, calendar, tasks, groups, research and reports the same way.
| What matters | HeroKit | Office manager | Job management app | Doing it yourself |
|---|---|---|---|---|
| Hours | 24/7 | Office hours | When you open it | Evenings |
| Works from WhatsApp | Yes, its own number | From their phone | Usually not | Yes |
| Quotes from a voice note | Yes | If you call them | Templates you fill in | At night |
| Customer reminders | Drafted every evening | Yes | Often | If you remember |
| Cost model | Monthly subscription, cancel any time | Salary | Per-user licence | Your time |
Describe a job in a voice note between sites. Your hero turns it into a quote, a task or a customer message.
Real free slots from your calendar, so you can answer "when can you come?" without stopping work.
Jobs, certificates, inspections and renewals tracked with reminders before they are due.
Quotes that were not answered and invoices that were not paid get a polite reminder drafted for your OK.
Supplier orders and online forms handled with your hero's own browser, stopped for your approval before submitting.
And everything else a great executive assistant does, 24/7.
See all featuresYour hero gets their own WhatsApp and Telegram number. Save them as a contact like anyone else.
Connect Gmail, Google Calendar and the other apps you use, so your hero can work where your work already is.
Text your hero, send a voice note, forward them anything or add them to a group. They draft, you approve.
Nothing goes out without your OK. Messages and emails to other people are sent only after you approve the exact text.
Approval levels. Choose what your hero does on their own, what they ask first, and what they only plan.
No auto-replies to strangers. Incoming messages are summarized for you with a suggested reply.
Private by design. Passwords and keys stay in a secure vault, and your data is never shared.
Weekly usage report. See exactly what your hero did and what it cost.
No. One hero works for any trade: electricians, HVAC, heating, handymen, installers and other field services. It handles the messages and paperwork around your work.
Not yet. Phone calls are coming soon. Today your hero handles WhatsApp, Telegram and email.
Yes. Your hero tracks every service date and drafts a reminder with two slots a month ahead, sent after your approval.
Yes. Each one becomes a tracked task with a reminder, and the follow-up email is drafted when you are ready to send it.
No. New customers are summarized for you with a suggested reply, and every message waits for your approval.
Each account has one hero. Add it to your crew group and they can ask for today's jobs, addresses and materials.
Your hero drafts order messages or fills in online order forms with its own browser, and stops for your approval before sending.
HeroKit is a monthly subscription. You can cancel any time and your hero keeps working until the end of the month you paid for. There are no refunds, because a dedicated server and your hero are set up the moment you pay.
Yes. Send your hero a few earlier quotes and new drafts follow the same layout, wording and prices. You check each one before it goes out.
Yes. Send voice notes in any language, and your hero can draft customer messages in the language you choose.
Yes. Your hero tracks service and inspection dates for past customers and drafts a reminder with two open slots well before each one is due.
